The Tolsey surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

• Access advice
• Book appointments via email
• Request Repeat Prescriptions
• Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/tolseysurgery/register

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and the request goes through directly to the practice via secure email.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

It also ensures you stay safe during C19 and only appropriate cases are seen face to face, other problems being dealt with by phone call or video consultation.